Request for information/market survey: International debt collection services

This is a request for information/market survey concerning the procurement of Debt collection services including amicable debt collection service and judicial debt collection service for Finnvera plc (hereinafter “Finnvera”). The debtors are located in the foreign countries, therefore we need a partner for the international debt collecting. The aim of the recovery proceedings is to recover in full all amounts indemnified by Finnvera or the amounts owned by the debtor. This is an advance notice involving a survey of the market and potential suppliers/ international debt collection agencies. The purpose of this advance notice is to inform suppliers of a preliminary market survey and possible tender and collect information for mentioned supply. This announcement is not an invitation to tender nor neither a procurement announcement. Replying or failing to reply to this advance notice does not prevent participation in any call for tenders. The information given in this announcement is preliminary and may change as preparations progress. Advance notification is not binding in any way. Finnvera performs the tasks of a state-owned specialist finance company by granting and administrating loans, guarantees and other undertakings. Finnvera’s operations are divided into two main fields of activity: (i) granting of export credit guarantees and other special guarantees, and (ii) credit and guarantee services for small and medium sized enterprises. The export guarantees, including but not limited to the buyer credit guarantees, issued by Finnvera are governed by the Finnish Act on the State’s Export Credit Guarantees (422/2001, as amended). Finnvera and Finnish Export Credit Ltd have the status to act as an official Export Credit Agency (ECA) of Finland and thus all credits guaranteed by Finnvera and/or financed by Finnish Export Credit Ltd must adhere to the rules laid down in the OECD Arrangement. The EU has carried into effect the rules of the OECD Arrangement as a decision binding on all the EU Member States. Export credit guarantees: As soon as the guaranteed receivables (for example an invoice, a bill of exchange) is due and unpaid the guarantee holder (i.e. bank or the exporter) shall initiate recovery measures by itself or by giving an assignment to a debt collection agency. Finnvera shall accept the fees of the debt collection agency assigned by the guarantee holder. The guarantee holder shall consult with Finnvera regarding the recovery measures. Finnvera and the guarantee holder shall jointly agree on the debt collection measures in question (especially if realising the security or if the debt collection is costly). The basic principles concerning the recovery are in the general conditions of the guarantee in question. After the payment of the indemnification by Finnvera to the guarantee holder, the guarantee holder shall continue the debt collection measures. In case the guaranteed receivables have been transferred to Finnvera, Finnvera shall continue the debt collection measures. In this case the debt collection measures shall be taken by the debt collection agency and Finnvera administrates the measures as debtor. Export credits: In case the export credit is in default and in case Finnvera accelerates the export credit, Finnvera shall make an assignment for a debt collection agency for debt collection. Before that Finnvera has made the amicable recovery by itself. After the assignment the debt collection agency may begin with amicable recovery in case these measures are estimated to be the best alternative for the case. Main principal is to begin with the debt collection measures that aim towards the legal proceeding and enforcement of the debt. The applicable law of the export credit is Finnish law and court is Helsinki district court. However, the securities are governed by the local law of the debtor. PARTICIPATION Parties interested of this procurement are asked to send their contact details and responses to the questions below by 5 of june 2025 at the latest to hankinnat@finnvera.fi using the subject “Debt collection services”. Responses may be submitted in Finnish or English. Finnvera seizes the opportunity to continue the market dialogue with vendors within 6/2025-8/2025. QUESTIONS 1. Where does your agency provide debt collection services? This should include, if needed, possibility for realization of the securities like the imported goods or guarantees. Please provide your answer at the country level. At present, Finnvera has recovery cases for example in the United Arab Emirates, Bosnia-Herzegovina, Brazil, Egypt, India, Paraguay and Turkey. 2. Do you have an online system for administrating the debt, providing up-to-date information regarding the amount of the debt, collection measures taken, and other important information, preferably with online messaging capabilities with the debt collection agency? Can you arrange a demo of this service for us if needed? 3. How is your pricing structured? What factors influence the price? Please provide your preliminary non-binding price list and information if you use the success fee or not.